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Forums / Technical Support

no video for me either
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Technical Support: no video for me either
2Visual
Created by: 2visual

7/16/14 @ 5:45pm (EDT) | UTC - 4:00
Posts: 10

I have tried two new browsers to use on my phone FireFox and Puffin...no video...text takes up whole screen! Can't say I don't like new I don't like new interface, cause I can't really even get started...

video is most important part no?!?
Quote
Created by: vs_doug

8/1/14 @ 1:24pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

I am sorry about the late reply on this, I missed this one. Let's see if we can get you a good option.

To get this started, would you mind telling me what type of android device you're using along with your device's OS version?

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monkeyspank
Created by: monkeyspank

8/4/14 @ 8:24am (EDT) | UTC - 4:00
Location: The Dark Side of The Moon
Posts: 22

I'm having video issues as well.
my tablet(asus tf701t) updated to android 4.2.2 kitkat, and ever since i am unable to get video. I've tried 5 browsers (firefox,flashfox,dolphin,stock browser, and chrome).
The chatroom appears to load normally but the video just displays a buffering symbol on firefox. On chrome the video window appears, you tap it to start the video feed, but the feed never appears. on the stock browser its asks you to load flash player?? despite it being the html5 interface, I have flash but kitkat doesnt recgnise flash at all apparently. I've done a factory reset and reinstalled the apps but that hasn't worked. I'm kind of stuck now. I thought about trying to regress back to the previous version of android, but apparently that can be a pain in the ass to do.
Any other ideas? or am i stuck with pc use for flirt ?
Thanks
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2Visual
Created by: 2visual

8/8/14 @ 11:11am (EDT) | UTC - 4:00
Posts: 10

It's actually a HTC EVO...been trying all kinds of browsers mainly Puffin, and had an occassional brief video and some sound, but video is almost non-existing
Quote
Created by: vs_doug

8/8/14 @ 1:17pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

Would you guys mind telling me which version of Android OS you are running? I'm trying to find anything that correlates that I can target for investigation.
Quote
monkeyspank
Created by: monkeyspank

8/8/14 @ 5:15pm (EDT) | UTC - 4:00
Location: The Dark Side of The Moon
Posts: 22

android 4.4.2 kitkat for me (not 4.2.2 as posted) sry .
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SissyWearsLingerie
Created by: sissywearslingerie

8/9/14 @ 7:11am (EDT) | UTC - 4:00
Posts: 119

It's actually a HTC EVO...been trying all kinds of browsers mainly Puffin, and had an occassional brief video and some sound, but video is almost non-existing



Thing is , I haven't tried this on my phone, smaller screen the harder it is to see.. I use wide screen 10.1 android... I flip it sideways and its small as shit.. try expanding the sight by using two fingers and sliding them apart... if not you need to upgrade your phone or tablet
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2Visual
Created by: 2visual

8/12/14 @ 4:50pm (EDT) | UTC - 4:00
Posts: 10

Android 2.3.5...I know its old, but can help. It has worked a few times.
Quote
SissyWearsLingerie
Created by: sissywearslingerie

8/12/14 @ 7:51pm (EDT) | UTC - 4:00
Posts: 119

Android 2.3.5...I know its old, but can help. It has worked a few times.



maybe flirt now knowing puffin works should make a mobile interface.
Quote
Created by: vs_doug

8/12/14 @ 8:28pm (EDT) | UTC - 4:00
Location: VS Media Inc.
Posts: 196

Thanks guys, I'm going to try and replicate these configurations as closely as I can and see what I can do.
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2Visual
Created by: 2visual

8/16/14 @ 1:13pm (EDT) | UTC - 4:00
Posts: 10

No word?
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Unas88
Created by: unas88

8/18/14 @ 6:10pm (EDT) | UTC - 4:00

I've been having this problem for the last hour as well. I tried everyting I can do already. I only get to as far as seeing the performer's image frozen or sometimes it's just entirely black. For about 2 mins it did work normally but then stopped. I've had it bad ever since the classic set-up was gone but never as bad as tonight. What can I do to finally have things as normal?
Quote
Unas88
Created by: unas88

8/19/14 @ 7:06pm (EDT) | UTC - 4:00

24h after the problem still persists...where are the support people at?
Quote
Created by: ourjeffie

8/19/14 @ 9:15pm (EDT) | UTC - 4:00
Location: Brisbane Australia, home of the 2032 Olympic Games
Posts: 43,532


They don't undertake to read or respond to these forums

For specific problems I would recommend contacting them direct by email or phone :)
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