We are constantly looking for ways to improve the customer service experience for our users. For many years, we were one of the only live-cam sites who offered 24-hour support. While we hope you have found this beneficial, we do realize, in these highly advanced times, picking up the phone and calling someone is not always the most efficient or convenient way of communicating.

So, in order to expand your options for direct and immediate access to online support, we’ve launched a new customer service Twitter account. Now you can direct message your questions to @VSMedia_Support and receive real-time responses, 24 hours a day, 7 days a week. As many of you already follow our promotional Twitter account, @Flirt4Free, @VSMedia_Support seemed like a natural step. When direct-messaging the support team, please make sure you include your username and email address so we can access your account as quickly as possible.

Our goal in adding a direct line through Twitter is to provide you with as many avenues of communication as possible when seeking assistance, asking questions, and voicing your concerns. Of course, you can still contact our customer service team through Flirt4Free.com’s “Live Support” feature, or go “old school” by sending an email to customerservice@vsmedia.com or calling 1-800-685-9236 (if in the US) or 1-818-880-9021 (if outside the US). For answers to our most common inquiries, check out our FAQs page.

We hope you’ve found this helpful. Stay tuned here for more site updates and news about some of the exciting new features we have planned for spring and summer of 2018. Thanks for reading, and have a very flirtatious day!